General - How it Works

  • Parking Spotz is an Australian smart-parking platform that turns under-used, under-connected parking bays into controlled, bookable, measurable assets.

    Each deployment brings together:

    • Smart bollards that physically secure each parking bay

    • An easy to use parking app for residents, visitors, staff, contractors, building managers or any other drivers you allow

    • A management portal and analytics layer for administrators to implement parking rules, and see real-time reporting and audit trails and payments.

  • Parking Spotz is designed for:

    • Residential strata and build-to-rent buildings

    • Commercial buildings, premium office buildings and co-working spaces

    • Shopping centres, retail and mixed-use precincts

    • EV charging bays, disability bays and premium or reserved parking

    • Hospitals, universities, airports, 

    • Hotels, holiday apartments, entertainment venues, gyms and fitness centres

    If you have parking that is often misused, under-utilised, or hard to monitor, the platform is a strong fit.

  • We use a purpose-built wireless communications layer designed for concrete basements and “digital desert” environments.

    • No building Wi-Fi upgrades

    • No trenching or mains cabling

    • No distributed antenna system

    That’s why the Parking Spotz system retrofits quickly and works reliably in underground car parks.

  • Drivers simply book and access a bay via our easy to use Parking Spotz app or web:

    • Find and reserve a bay

    • Arrive and lower the bollard in our app

    • Park

    • Leave. Then the smart bollard automatically rises

    A booking reserves a specific parking bay for a driver during their booking window and no one else can access it. Simple, easy and stress free.

    Drivers can can extend the duration of their booking either before or during the booking window all in app.

    Each Location has it’s own parking rules, which are automatically implemented in our platform.

    • Physical enforcement: A raised bollard makes it impossible for unauthorised vehicles to take a parking spot.

    • Granular control: With Parking Spotz you can manage individual bays, categories of bays or whole floors, not just an entry/exit point.

    • Underground connectivity: The Parking Spotz purpose-built comms layer avoids the cost and complexity of rewiring or Wi-Fi projects.

    Customers can use Parking Spotz with or alongside existing access control (LPR, boom gates, visitor systems), and can also integrate into those systems.

  • Most sites use the mobile app for the best experience, but web access and admin-issued links can support casual visitors, contractors or residents who are less comfortable with apps.

Residential Strata Apartments and Build-to-Rent

  • Parking rules for apartment buildings that usually reside in the strata by-laws move off the noticeboard and directly into the Parking Spotz platform.

    • Every parking bay assignment is digital and enforced by a physical device

    • Parking rules for Visitors, Residents, EV charging and disabled parking bay are visible in app and implemented and enforced automatically by our system. No second guessing.

    Every action has a timestamped audit trail

    The net effect is fewer misunderstandings, fewer disputes, and less time wasted on parking issues by strata and building managers.

  • Yes—if your by-laws or building rules allow it.
    You can permit residents to:

    • Lend a parking spot to family or guests

    • Share visitor parking bays within a household or tenancy

    • Offer unused bays to other residents or a central pool

    All access is logged, so you maintain transparency and compliance with strata rules.

  • Visitor parking bays can be set up as pre-booked, time-limited or rule-based:

    • Residents send visitors an invitation to their building which allows them to book a visitor parking bay

    • The visitor books a visitor parking spot themselves directly

    • On arrival, the visitor lowers the bollard and parks

    • When time expires, the visitor drives off and the bollard automatically re-locks and the bay is available again

    • Visitors receive real-time notifications about when their time is close to expiry or if they have overstayed.

    • If visitors overstay or breach the rules both they and the building manager receive real-time notifications and the building’s parking rules are automatically implemented, including enforcement of any overstay fees.

    This removes paper permits, guesswork and “first in, best dressed” habits that often drive complaints.

  • Parking Spotz helps buildings become “EV-ready” without a major infrastructure project:

    Our platform specifically identifies EV bays and only authorised EV drivers are permitted to charge their EV there. We implement your building’s rules around EV charging bay usage, and can also take payment for charging. 

    Parking Spotz

    • Guarantees access with our physical smart bollards so EV bays can’t be ICE’d

    • Automates time, tariff and rotation policies to keep usage fair

    • Integrates with EV chargers and platforms for metering, billing and load management

    Provides the data you need to plan for additional chargers and capacity

  • The most common outcomes include:

    • Fewer parking complaints and governance issues

    • Stronger resident satisfaction and a better story for leasing and sales

    • Measurable reduction in building management time spent managing parking

    • New revenue from under-used common bays

    • Improved building productivity and operational efficiency


    Alignment with ESG, accessibility, smart-building and EV-readiness objectives

  • You do.
    Parking Spotz provides the platform and enforcement layer; the building, Owners Corporation or operator sets the policies. Configure them during deployment and adjust them as your building’s needs evolve. You have total control.

  • Yes. Many strata and BTR clients begin with one area or bay type (e.g. visitor and EV bays) to prove the value, then expand once residents and the committee see the impact.

Commercial Office, Retail and Mixed-Use

  • The platform gives you real-time control of staff, tenant, visitor and premium bays:

    • Allocate bays dynamically based on demand

    • Apply overstay rules or tariffs for short-stay shoppers

    • Automate payment and collection without boom gates, ticketing or manual ticketing machines

    • Use analytics to increase turnover and yield per square metre

    This is particularly powerful in mixed-use sites where retail, office and residential compete for the same bays.

  • Yes. Absolutely you can implement permission based rules for contractors, couriers and service providers. They can make bookings through the app and their rules are automatically applied to their allocated service bays. Once they leave the bollards automatically re-lock, keeping loading docks and back-of-house areas running smoothly.

  • For commercial deployments, payback periods are generally very fast, and can be as low as 3 months. It really depends on your business model and tariff schedule. It’s driven by:

    • Reduced enforcement labour

    • Higher utilisation of premium bays

    • New revenue from reserved or bookable bays


    Your exact timeframe will depend on bay numbers, tariffs and current inefficiencies. Get in touch and we can model your specific scenario very quickly.

  • Yes. Parking Spotz can:

    • Embed parking functionality into existing tenant-experience apps

    • Connect via API/webhooks to your BMS, access control or facilities management systems


    Our goal is to make parking feel like part of your building’s digital fabric, not a disconnected system.

EV Charging and Future-Readiness

  • Yes. A raised bollard in front of each EV bay physically prevents unauthorised vehicles from parking. Only the booked EV user can lower it, so chargers stay available for the drivers who need them.

  • Yes. We apply your rules to automate time limits, tariffs and infringement penalties for EV bays.

    • Drivers receive notifications as their booking nears expiry

    • Admins receive notification of overstays.

    • Overstay or idle-time rules and penalties can be automatically applied in accordance with your building’s rules 

    • Our bollard automatically re-locks after the EV charging/ parking session to discourage lingering

  • Parking Spotz combines bookings, access control and metered sessions via integrated EV charging partners. You can apply tariffs by:

    • Time

    • User type

    • Tenancy or cost centre

    This keeps billing transparent and fair for both residents and operators. Talk to your EV charging provider for more information on EV charging tariffs.

  • No. At Parking Spotz our core proposition is to avoid expensive, disruptive retrofits:

    • Surface-mounted bollards fixed to concrete

    • Purpose-built comms layer instead of new Wi-Fi or cabling

    • Ability to add or re-locate bays as your EV demand grows

    Your EV charging provider will advise you on what you need to do to install EV charging stations.

Technology, Reliability and Integrations

  • Our Parking Spotz smart bollards are robust and durable, engineered for multi-year operation in typical use.

    • Optional service plans are available if you prefer managed field support

    • Firmware updates and diagnostics are delivered over the air

  • Our Parking Spotz devices are ultra-low-power. The batteries in the bollards are designed to last 6-12 months depending on usage before recharging is required. 

    Admins are notified well in advance of when the batteries need to be changed - our Admin Portal flags low-battery alerts well before. 

    We provide you with a spare battery for each Smart Bollard on set up, so you can always have one ready to change out. 

  • Parking Spotz has an inbuilt back up Universal Power Supply (UPS) which keeps the system going for 6-8 hours even after mains power has gone out.

    Bollards continue to operate because they are not dependent on mains power. Where optional peripherals do require power, they simply resume once power returns; your core bay control remains independent.

  • Our Admin portal shows real-time status and alerts if a device is offline. Our support can run remote diagnostics and guide a reset if needed. If a replacement is required, it is straightforward to swap out.

  • Parking Spotz is designed with security and auditability in mind:

    • Encrypted communications between devices, gateway and cloud

    • Role-based access in the management portal

    • Full logs for bookings, overrides and manual actions

    • All our software and backend is developed and hosted in Australia

    • The data we have is encrypted at rest

    • Our communication protocols follow industry best practices.

    This supports your obligations around by-law compliance, insurance and governance.

  • Yes, via API and webhooks. Common integrations include:

    • EV charging platforms (access, metering, billing)

    • Property, tenancy, building management and facilities management platforms systems (user sync, notifications)

    • Security systems such as access control, ANPR and CCTV to streamline incident workflows

  • A typical deployment involves:

    1. Site survey – to confirm locations and communications paths

    2. Rule configuration 

    3. Gateway and network setup

    4. Hardware install – network setup and surface-mounted bollards installed in each parking bay

    5. Testing

    6. Go-live and training

    7. Ongoing customer support

    The typical timeline for deployment varies depending on your approval processes. Once we get your go ahead, its a matter of weeks till we get you up and running. Contact us to give you a clear timeline for your particular building. Installation times depend on how may bays you’re installing in, but we get it done very quickly, with minimal disruption to normal operations.

Pricing, ROI and Procurement

  • Most projects combine:

    • Hardware and installation

    • A monthly software subscription per bay or per site

    The subscription covers platform features, hosting, support and updates. You can also add on software modules to suit. This commercial model is structured so value is realised through lower admin costs, reduced misuse and new revenue from idle bays.

  • We work with a range of sizes—from small strata schemes through to large multi-site portfolios. Very small deployments may be best suited to a staged or pilot approach; Get in touch with us so we can advise on the most efficient configuration.

  • Yes. Many customers start with a pilot on a limited set of bays (for example EV, disability or visitor parking) to validate the business case before rolling out building- or portfolio-wide. There is generally a minimum number of bays we will do a pilot for so get in touch for a free assessment.

    • 12-month standard warranty, extendable with service agreements
      Our standard terms include a service level agreement which has different support levels and which you select when you onboard.

    • We provide aAustralian-based support via email, phone and in-app support ticketing

    • We have real-time remote diagnostics to expedite any support issues, ahead of any field work.

    • We have a clear warranty process and are here on the ground to support you.

Location and Compliance

  • Parking Spotz supports sites across Australia, including:

    • Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth and Canberra
      Major regional centres and growth corridors

    If your site has an underground or constrained car park, we can usually service it or work with local partners to do so.

  • Parking Spotz is designed to support, not replace, local regulations and by-laws.

    • Your building’s rules remain the source of truth

    • Our platform provides the digital evidence and enforcement layer

    • Logs and policies help you demonstrate compliance for strata, build to rent, OHS and insurance purposes

    • We are fully insured and provide copies of all insurances to you prior to deployment

    • We conduct full Risk Assessments for each individual site and provide these reports to you prior to commencing any site work.


    We can work with your building manager, strata manager or legal adviser during design if required.

  • Yes. The same platform that runs a single building can scale to precinct car parks, council assets or multi-site portfolios. Central analytics give you a consolidated view of bay usage, revenue and EV adoption across locations.

Buyer Benefits

    • Works in basements and “digital deserts” – no Wi-Fi, trenching or hardwiring

    • Physical enforcement, not just detection, to guarantee access

    • Seamless experience for any drivers, whether residents, visitors, staff and contractors

    • Central rules for each site are automatically implemented, analytics and audit trails for governance and reporting

    • Parking fees, whether casual tariffs, overstay penalty fees or EV charging fees are all processed by our system and automatically handled for you.

    • EV-ready operations with billing and load-management integrations

    Fast install, scalable across portfolios, with clear and measurable ROI